Course 4: ERAs

Course 4 of Billing Bootcamp walks you through everything you need to know about managing claims after they’ve been submitted and you’ve received an ERA, including: 

  • 4A: How are ERAs added to my account?
  • 4B: How do I enter details from a paper EOB?
  • 4C: How do I post an ERA?

Expected time: 20 minutes


How are ERAs added to my account? 

There are three ways that ERA details are added into your account: 

  1. Automatically via a clearinghouse integration (TriZetto or InfinEDI)
  2. Manual upload of an electronic 835 file (for non-integrated clearinghouses)
  3. Manual entry of remit information, typically from a paper EOB

🎥 See it in Action:




How do I enter details from a paper EOB?

When you receive a paper EOB, you'll want to follow the process for an ERA manual entry. 

🎥 See it in Action:




How do I post an ERA?

After the ERA details have been added to ChiroUp (either automatically or manually), you’re ready to post the payor payment. When you post an ERA, the payor payment applies to the purchase, ChiroUp writes off the CO amount, and the patient’s responsibility auto updates based on the actual amounts from the ERA.

 


And that’s a wrap on Course 4 of Billing Bootcamp: ERAs! 🕺💃

Two big thumbs up for you! 

 

Congratulations!! You've made it through ChiroUp's billing bootcamp! 🥳

You're ready to tackle live billing in ChiroUp! But, our help doesn't stop here. If you have any questions or need a helping hand, reach out to support@chiroup.com. We are here for you! 

 

Navigating ERAs & EDI Activity 

Manually entering an individual ERA 

Manually entering a batch ERA 

Posting an ERA 

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