A kiosk is the recommended method for patients to complete surveys and check in for their appointments. Upon entering their mobile number into the kiosk, the patient will automatically be checked in for their appointment and will be prompted to complete any outstanding surveys.
Here's a step-by-step walkthrough:
1) Patients will begin by entering their mobile number and then selecting Submit. The patient will then be checked-in to their appointment.
2a) If a patient does not have any digital surveys to complete, they will be alerted that they have no surveys to complete at this time.
2b) If a patient has any incomplete surveys, the patient will be prompted to complete them.
💡 Kiosk Pro Tip: Enable ‘Kiosk Mode’ on your kiosk device!
Enable Kiosk mode [Guided Access (Apple devices) or Screen Pinning (Android devices)] to lock only one app (the HealthCom Kiosk site) to the screen, thereby preventing the use of other apps or settings.
- For instructions on enabling Guided Access of an Apple device, click HERE.
- For instructions on enabling Screen Pinning on an Android device, click HERE.
Why should I use Kiosk Mode on my device for patient data uploads?
How do I enable Kiosk Mode on my device?
Disclaimer
As the device owner, you are responsible for securely configuring your kiosk device to prevent patient data from being saved locally, including in the device’s photo gallery or any unprotected storage areas. Our system does not intentionally store uploaded data on the device; however, it is your responsibility to ensure the device settings are correctly configured to prevent any unintentional storage. Additionally, you are responsible for maintaining the device's physical security, restricting its use to authorized individuals only. Our company is not liable for any data stored locally on your device or for the device's security outside of our platform.