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How will patients use the kiosk?

A kiosk is the recommended method for patients to complete surveys and check in for their appointments. Upon entering their mobile number into the kiosk, the patient will automatically be checked in for their appointment and will be prompted to complete any outstanding surveys. 

 

Here's a step-by-step walkthrough: 

1) Patients will begin by entering their mobile number and then selecting Submit. The patient will then be checked-in to their appointment. 

2a) If a patient does not have any digital surveys to complete, they will be alerted that they have no surveys to complete at this time. 

2b) If a patient has any incomplete surveys, the patient will be prompted to complete them.  

 

💡Pro Tips:

  • Access the kiosk sign-in page on your paired kiosk at app.healthcom.io/kiosk
  • Enable Guided Access (Apple devices) or Screen Pinning (Android devices) to lock only one app (the HealthCom Kiosk site) to the screen, therefore preventing the use of other apps or settings.   
 

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