You have the option to customize your preferences for scheduling— including your schedule defaults.
Navigate to Clinic Settings > Scheduling > General.
Here's a breakdown of the scheudle preferences:
Ignore Quiet Hours
By default, Quiet Hours are respected from 8:00pm-8:00am local time. This means that any automated appointment reminders scheduled to send during Quiet Hour time will queue to send when Quiet Hours are over at 8:00am local time.
Toggle ON Ignore Quiet Hours to allow automated texts to send when scheduled, even during Quiet Hours.
Display Treatment Name on Schedule
Enable this setting to display the treatment type (aka appointment type) on the appointment blocks on the schedule.
Appointment Cancellation Policy
This is where you can restrict how far in advanced a patient is able to cancel their appointment from the online scheduling site. When set to no restriction, the patient my cancel an appointment at any time.
Appointment default treatment & duration
When scheduling an appointment, this treatment and duration will be selected by default. You have the ability to select other treatment types depending on what treatments you've selected for online scheduling in your disciplines and treatments.
Appointment start time interval
When scheduling an appointment, select the interval to determine the available time slots, such as every 5, 10, or 15 minutes. This is also applicable to the time intervals set in online scheduling.
Time Block Interval
Select the interval to determine the grid layout of the schedule view. For example, if set to 30 minutes, the schedule will display gridlines in 30-minute increments. This setting fuels only the grid lines on the schedule and still allows you to schedule appointments at any time and for any length.