Experiencing issues in ChiroUp? Although our goal is to provide you with a seamless 5-star experience, sometimes hiccups are inevitable in the digital world. This article outlines a basic set of troubleshooting steps that can help resolve common issues swiftly and efficiently. 

If these tips don't remedy your issue, please never hesitate to reach out to us via email at support@chiroup.com or give us a call at (844)-462-4476.

Troubleshooting Tips: 

🔄 HARD REFRESH: Hold the shift key down & refresh your browser! 

🗑️ CLEAR YOUR CACHE: This article outlines how to clear your cache/browsing history for different browser types

🌐 USE GOOGLE CHROME: Although you can use ChiroUp from any browser, we recommend using Google Chrome! 

🤔 IS THE ISSUE HAPPENING ON OTHER DEVICES?: Check to see if the issue persists on other devices or for different users on your ChiroUp account. This can help decipher the root of the issue! 

⏫ UPDATE YOUR BROWSER: Is your web browser up to date with the latest version? 

🔃 RESTART YOUR DEVICE: Try restarting your device! Sometimes computers just need a restart to get functioning back to normal. 

🖨️ CHECK PRINT SETTINGS: If you're having issues printing anything in ChiroUp, double-check your advanced printer settings to ensure settings like scale and layout are how you want them! 

📞 CALL US: Give our support team a call at (844) 462-4476.

📧 EMAIL US: Send us email at support@chiroup.com