ChiroUp's Support Hub is your go-to for exploring training resources, reporting issues, managing your current cases with the support team, submitting feature requests, and viewing the latest product updates. 

Navigate to your Support Hub using the left-side navigation panel: 

💡 Get Help & Learn 

• Visit our Help Center (Knowledge Base) to access on-demand training and how-to articles. You can also chat with our agent from this page! 

💡 Report & View Issues

• Create a new case with our support team or view your current cases to message our support team directly in ChiroUp!

💡 View Product Releases

• Submit a Feature Request or explore the latest ChiroUp Product Updates!
  • When you submit a feature request, it goes directly to our development team, where our product leaders review it and assign a priority level. As we plan future enhancements, your ideas and suggestions are front and center in guiding what we build next. We can't promise timelines for implementation, but we do promise every request is thoroughly reviewed and considered by our team! 

How can I use the Support Hub to report a new issue or communicate with the Support team about an existing case?

When you click Create / Manage Cases, you'll be taken to your Support Cases portal. 

Here is a rundown of everything you can do in your Support Cases portal: 

✅ Create a new case using the green +Create a Case button

✅ Click any open case to respond directly to our support team! 

✅ Search & Filter your cases! 

💡 Pro Tip

Use this microphone option to enable speech to text when messaging ChiroUp's support team!