Voiding payments permanently removes the payment from the system as if it was never recorded. Payments should only be voided if recorded in error.

Here's how to void a patient payment: 

1) Navigate to the payment you would like to void. From the patient record select the Transactions tab and then Payments. 

In order to Void a payment, it first must be unapplied. 

2) Click View payment. 

3)  If the payment is not applied to a purchase you can click Void to void the payment.

7) The payment will now be labeled Voided in the patient's payment records.