This article outlines how to handle Virtual Credit Card payments received from payors.
If you receive payment from an insurance company via a virtual credit card, you can enter and post the ERA as usual. Make sure to select “Credit Card” as the payment method on the ERA for accurate reporting. The ERA will document the payment, so no additional payment entry is required in ChiroUp.
ChiroUp does not currently support processing insurance credit card payments directly in ChiroUp. If you are an NCMIC integrated credit card processing subscriber, you can run the card through your USAePay or Dejavoo (iPOSpay) portal, depending on which processor you use.
Click here to access the USAePay portal login page
Click here to access the Dejavoo (iPOSpay) login page
After running the card in your online portal, no further action is needed to record the payment in ChiroUp since the payment is recorded in ChiroUp through the ERA.
Here's a step-by-step on how to run virtual credit cards for Dejavoo users
Quick Pay with Credit Card for Payor Payments
1. Log in to IPOSpay, then navigate to CloudPOS > Payments.
2. Select “Quick Pay” or “Sale”.
3. Enter the payment amount.
4. Choose Credit Card as the payment method.
5. Enter or collect the card information
• Manually key in the card details
6. Confirm the payment amount and submit the transaction.
7. Wait for the approval response.
8. Log the transaction in ChiroUp as Credit Card External.