When you receive your terminal in the mail, all you need to do is connect it to the internet (via WiFi or ethernet) and you'll be ready to take a credit card payment on your new terminal!

This guide will walk you through everything you need to know about processing payments with Dejavoo. 

🌟 How do I connect my terminals to the internet?

Dejavoo terminals are both WiFi and ethernet compatible. They will come with an ethernet cord you can use to plug directly into an ethernet port, or you can connect the terminals to WiFi. 

How to connect to WiFi

If the terminal boots up to the DvPayLite screen, tap CONFIGURE.

If it boots up to the sale screen, tap the symbol in the top right corner of the screen (below the time).

 

Make sure the radio button in the top right corner of the screen is toggled on, then tap CONFIGURE. 

 

Make sure the radio button below the gear icon is set to On.

Then tap on the WiFi network you wish to connect to.

 

Enter the WiFi password for the network, then tap CONNECT.

 

If it connected successfully the terminal will land on this screen and it will show as connected below the name of the network.

If it says Saved instead, you may have to tap on the network again, select Forget, and re-enter the password.

Then press the back arrow in the bottom left corner of the screen.

 

Here you should see that it is connected along with the signal strength of the connection. 

 

 

🌟 Here's how to run your first payment on your new terminals: 

Typically, when you receive your terminal, ChiroUp will have already connected it to your account. Once you receive the terminal, proceed with connecting the terminal to the internet (see steps above). Once connected, you can proceed with taking your first payment. 

On the payment screen, select Credit Card as your Payment Method. 

Select the terminal, then Collect payment! 

🌟 Here's how to check if your terminal is connected:

To check if your terminal is connected, travel to your Clinic Settings > Credit Devices. 

🌟 Here's how save a card on file and print a receipt:

When taking a payment, you can save a card on file or print a receipt by checking the box on the payment screen! 

When printing the receipt, just ensure you select the destination you'd like this sent to.