Here's how to correct a claim that you submitted to the incorrect payor (insurance company): 

1. Switch the claim status to Denied 

2. Remove the incorrect insurance policy from the associated purchase. 

3. Attach the correct insurance policy. (If you don't see the correct insurance policy as an option to add, you may still need to adding the insurance policy to the patient's record). 

4. Navigate back to the claim and resubmit! (You will notice that the claim has now moved back into the Pending status now that you've updated the Payor.)