🔐 Only Admin & Front Office users have permission to set up a kiosk.
Pairing your kiosk device with your ChiroUp account will enable patients to check in & complete surveys and information requests in office.
Here's how to pair a kiosk to your ChiroUp account:
1) Navigate to Clinic settings
2) Navigate to the Kiosks tab and click +Add.
3) On the kiosk device, navigate to https://app.healthcom.io/kiosk. On this screen, click Pair Device. A 5-digit pair code will then be generated.
4) In your ChiroUp account, enter your 5-digit pair code and a name for the kiosk. Confirm the clinic location.
5) Click Pair to authenticate your kiosk.
6) Click Close on the confirmation screen if the details are correct. Otherwise, click Disconnect to disconnect only the kiosk you just paired.
7) That's it! You're ready to start using the kiosk! You will now see the paired kiosk in the Kiosks tab in Clinic Settings.
Notes!
- The kiosk will only pair with your ChiroUp account if the 5-digit pair code is entered properly. Otherwise, the device will not pair with your ChiroUp account.
- Clearing the kiosk's browsing history will also disconnect that kiosk.
💡 Kiosk Pro Tip: Enable ‘Kiosk Mode’ on your kiosk device!
Enable Kiosk mode [Guided Access (Apple devices) or Screen Pinning (Android devices)] to lock only one app (the HealthCom Kiosk site) to the screen, thereby preventing the use of other apps or settings.
- For instructions on enabling Guided Access of an Apple device, click HERE.
- For instructions on enabling Screen Pinning on an Android device, click HERE.
Why should I use Kiosk Mode on my device for patient data uploads?
How do I enable Kiosk Mode on my device?
Disclaimer
As the device owner, you are responsible for securely configuring your kiosk device to prevent patient data from being saved locally, including in the device’s photo gallery or any unprotected storage areas. Our system does not intentionally store uploaded data on the device; however, it is your responsibility to ensure the device settings are correctly configured to prevent any unintentional storage. Additionally, you are responsible for maintaining the device's physical security, restricting its use to authorized individuals only. Our company is not liable for any data stored locally on your device or for the device's security outside of our platform.