No Shows

 

Here's how to change an appointment status to no show:

1) Select the appointment you want to mark as a no show.

2) Click the ellipsis button in the top right corner, and select no show.

 

3) You have the option to apply a no show fee.

 

Once you successfully mark the appointment as a no show, the no show icon will appear at the top of the screen, and a red no-show icon will show on the schedule block. 

 

Notes!

  • You can only mark an appointment as a no-show if the appointment has not been checked in already. 
  • To correct an appointment that was accidentally marked as a no-show, click the ellipsis button in the top right corner again and select Cancel No Show.
  • For multi-session appointments, if one session is marked as a no-show, the status of all sessions will be updated to no-show.
 

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