Canceling Appointments

How do I cancel an appointment?

1) Select the appointment you want to cancel. 

2) Click the ellipsis button in the top right corner and select Cancel Appointment. 

 

Note!

Canceling an appointment is a permanent action that cannot be undone. 

 

 

4) Confirm your cancellation by selecting a reason and choosing whether you'd like to apply a cancellation fees

 

Once you successfully cancel the appointment, the Canceled icon will appear at the top of the screen.

On the Schedule, the canceled appointment will appear with diagonal lines crossed through the block. 

Was this article helpful?

Have more questions? Contact us